American Golf praised by BBC programme

2015 10 Ag Bbc Rip Off Britain
• American Golf praised in BBC's Rip Off Britain programme
• The company use independent review service Reevoo
• Ensures that all reviews on American Golf's site are genuine

AMERICAN GOLF

American Golf has been praised by consumer champion Reevoo in the BBC’s Rip Off Britain programme for its bravery in signing up to its independent review service.


The BBC contacted Reevoo and American Golf in light of the recent UK Competition and Markets Authority report into businesses dealing in fake online reviews or endorsements.

The programme revealed that 54% of consumers use reviews to make buying decisions and £23billion per annum of consumer spending is influenced by opinions online. However, more than one in five of online reviews are in fact, fake.
"They must be honest, they must be impartial" - American Golf's Pat Foley

Reevoo is employed by American Golf, and hundreds of other leading businesses, to independently manage online reviews, ensuring they’re always from genuine, verified purchasers, never changing reviews and it never suppressing bad reviews.

Pat Foley from American Golf was interviewed for the programme and stressed the importance of impartiality. “I think it’s absolutely important that we publish all reviews – good and bad,” said Foley. “They must be honest, they must be impartial – we only want to present legitimate feedback from our customers. A genuine customer review is in effect another silent sales person.”

CONTINUES BELOW...

AG

Reevoo’s vice-president of innovation, Edwin Bos, told the BBC that clients that sign up with Reevoo are showing a commitment to their customers.

“I think companies are brave to sign up with Reevoo because it does mean everything is there – it’s quite good because they see transparency is key. They need to know that the readers of reviews can trust what they’re reading and there’s no manipulation”.

Since appointing Reevoo, American Golf has accrued impressive review scores for its services. A massive 98% of purchasers reviewed indicating that they would buy again, 96% reviewed as on time and in order and 87% said enquiries were handled effectively.

American Golf :: Customer service


Have you bought from American Golf recently? If so, how did you rate the company’s service? Leave your thoughts in the ‘Comments’ section below.

Golf News

It's back! Sign-up now for bunkered Fantasy Golf '19
“It’s killing our game” – Webb Simpson blasts rules
Butch Harmon "set to retire" from tour and TV
Jon Rahm ignores caddie… and suffers the consequences!
Rory McIlroy thinks he has “great chance” of winning Masters

Other Top Stories

Tiger Woods puts new irons in the bag
New Fife golf course gets go ahead
Review: Adare Manor, Ireland's rejuvenated masterpiece
Win a spot in the ASI Scottish Open Pro-Am with Hilton
Padraig Harrington targets 2020 Ryder Cup captaincy

Quick tips with Denis Pugh and Peter Barber See all videos right arrow

play button
Stand taller at address says Denis Pugh
Watch
play button
A simple takeaway drill from Peter Barber
Watch
play button
Keep your feet planted during the backswing
Watch
play button
Don’t de-loft your clubface
Watch
See all videos right arrow